Last updated: [1 September 2023]
Welcome to Indi Driver, a travel agency that offers a wide range of tour and travel services for exploring the vibrant and diverse country of India. At Indi Driver, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.
By accessing or using our website and services, you consent to the practices described in this Privacy Policy. Please take a moment to read this document carefully to understand our practices regarding your personal information.
Information We Collect
Personal Information
We may collect personal information that you provide to us directly, such as:
- Contact Information: This includes your name, email address, phone number, and mailing address.
- Booking Information: We may collect information related to your travel bookings, such as travel dates, destinations, and accommodation preferences.
- Payment Information: When you make a payment for our services, we may collect payment card details or other financial information.
- Identity Verification: To ensure the security of your bookings, we may require you to provide government-issued identification or other relevant documents.
Automatically Collected Information
We may automatically collect certain information when you visit our website, including:
- Device Information: We collect information about your device, including your IP address, browser type, operating system, and device identifiers.
- Usage Information: We may gather data on how you interact with our website, such as pages visited, actions taken, and the duration of your visit.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and collect data about your usage of our website. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: We use your personal information to fulfill your travel bookings, arrange transportation, accommodations, and other services you request.
- Communication: We may contact you regarding your bookings, provide updates, respond to your inquiries, and deliver marketing and promotional materials if you have opted in to receive them.
- Payment Processing: We use your payment information to process payments for the services you book through our platform.
- Security: We use identity verification information to protect against fraud and unauthorized access to your bookings.
- Improving Our Services: We analyze user data to enhance our website, services, and customer experience.
Sharing Your Information
We may share your personal information with:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, including accommodation providers, transportation companies, and payment processors.
- Legal Requirements: We may disclose your information when required by law, court order, or government authorities.
Your Choices
You have the following choices regarding your personal information:
- Access and Update: You may access and update your personal information by logging into your account on our website.
- Opt-Out: You can opt out of receiving marketing and promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or storage system can be guaranteed as completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and services. We will notify you of any significant changes by posting a revised Privacy Policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@indidriver.com.