Refund Policy

Last updated: [1 September 2023]

Refund Eligibility

At Indi Driver, we understand that travel plans may change, and we aim to provide flexible refund options while ensuring the sustainability of our business. The following refund policy applies to our various travel services, including tour packages, private tours, transportation, accommodations, and other related services.

Cancellation Timeline

  1. Full Refund: Customers who cancel their bookings at least 30 days in advance of the scheduled departure date are eligible for a full refund.
  2. Partial Refund: Customers who cancel their bookings at least15 days in advance of the scheduled departure date are eligible for a partial refund, with the specific amount varying based on the services booked and the timing of the cancellation.
  3. No Refund: Customers who cancel their bookings less than 15 days in advance of the scheduled departure date or who fail to show up for the booked services are not eligible for a refund.

Non-Refundable Fees

Please note that certain fees and charges associated with our services are non-refundable. These may include but are not limited to:

  • Processing fees
  • Administrative fees
  • Fees for specific services or experiences that are explicitly designated as non-refundable at the time of booking

Tour Disruptions and Unforeseen Circumstances

In the event of tour disruptions, cancellations, or modifications due to unforeseen circumstances beyond our control (e.g., weather conditions, natural disasters, political unrest), we will make every effort to provide suitable alternatives. If we are unable to offer an alternative or if you choose not to accept the alternative arrangements, we will provide a refund, taking into consideration any non-refundable expenses incurred.

Requesting a Refund

To request a refund or inquire about the status of a refund, please contact our customer support team at [Contact Information]. Be prepared to provide the following information:

  • Booking reference number
  • Name of the lead traveler
  • Reason for cancellation
  • Any supporting documentation or evidence (if applicable)

Our team will guide you through the refund process and provide information on the expected timeline for processing.


We understand that exceptional circumstances may arise that warrant special consideration. We reserve the right to grant exceptions to our standard refund policy on a case-by-case basis.

Changes to the Refund Policy

We may update this Refund Policy from time to time to reflect changes in our services or to comply with legal requirements. Any updates will be posted on our Website, and the date of the last revision will be updated accordingly.

Contact Us

If you have any questions or concerns about our Refund Policy or would like further clarification, please contact us at

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